TERMS AND CONDITIONS
(These do not in any way affect your statutory rights as a consumer.)
The content of the pages of this site is for your general information and use only and is subject to change.
Please read through the terms and conditions as this form is the basis of the cake contract. If you require any further details, please do not hesitate to contact me.
DEPOSIT & PAYMENT
When placing an order for your wedding cakes I require a £100 booking fee, this non-refundable deposit is to secure the date you require and to cover the necessary costs to create your order. Final balance for your wedding cake is due no later than ONE MONTH before the wedding date, if no further payment is made I will consider the order cancelled the deposit lost and you may still be liable for outstanding costs.
FOOD ALLERGY DISCLAIMER
My Little Cake Studio is NOT an allergy-free kitchen. I cannot guarantee that our products are free from ingredients that may affect those with food allergies. At My Little Cake Studio I recognise the seriousness of food allergies and I recommend that you contact us before you place an order to inform us of any food allergies that you or your party may have, I reserve the right to decline any orders for clients with serious food allergies. My Little Cake Studio will not assume any liability for adverse reactions to our products.
The following ingredients are used in our kitchen:
• Milk and other dairy products
• Eggs
• Nuts: peanuts, pecans, walnuts, almonds, cashews, coconut
• Wheat and gluten
• Sulphur Dioxide, found in dried fruit and some preservatives
Please note that some food colourings and modelling paste may have an effect on behavior in children and some adults with sensitivity.
DELIVERY POLICY
Any delivery charges will be explained at the time of ordering. Please note that all tiered cakes must be delivered.
STORAGE
All cakes / cupcakes should be placed on a flat surface and stored at room temperature in the box provided. Cakes with cream cheese icing can be left out at room temperature for 2 hours or in cool conditions for up to 6 hours. You will need to remove any sugar/ edible decoration as the cold/ fridge has equally bad effect on flower paste as heat does. Cake should be kept out of direct sunlight, at all time. Freezing or refrigerating cakes or cupcakes is not recommended before you reveal them as this can make the cakes sweat as the cake comes up to room temperature, destroying the decoration, you can however wrap well in greaseproof and cling film or beeswax paper and refrigerate the cake after it has been cut, as all cakes are freshly made you can freeze any excess cake you may have to eat at your leisure. As a guide refrigerate and consume within 7 days. Please note, kept at room temperature, cupcakes should be consumed within 2 days, sponge cakes within 3 days and fruitcakes within 6 months.
CHANGES TO YOUR ORDER
My Little Cake Studio aims to meet your requirements and understands that sometimes situations occur which can result in you wanting to change your order. Please contact us as early as possible to ensure any changes can be actioned, generally 4 weeks’ notice is required for any changes with your wedding cake
CAKE STANDS / CAKE HOOP/DISPLAY HIRE
Please note all hired items must be returned to me undamaged within 48 hours of the wedding, please do not leave any items at the venue, unless otherwise agreed with me. Failure to return a cake stand/ Hoop/ Cake Display to me within 48 hours or in cases of loss or damage an invoice will be issued for the replacement cost, this is to be paid within 5 days. Cake stands, hoops and cake display if invoiced vary from £50 to £150.